Today’s Featured Blog…BarclayDave!!


Well, I’ve finally got my laptop back at the cost of a week’s work, I said I would need it delivered on a Saturday and kept getting told that it will be delivered on a weekday to suit me. So I ended up having to put my start date back a week for the remainder of my training, this is not a satisfactory conclusion to the tale of my laptop but it does get worse.

I raised a complaint on September 21, 2017 and was told someone would get back to me within 2 working days. I found the next day the estimated delivery date for the laptop was changed to September 29, 2017.  Then at 20:00 when I checked my email the laptop had been picked up for onward transport to me at 16:54. I had no option but to ring in and advise the team I would not…

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