When You Know the Right Thing To Do, But You Don’t…
We have all been in a situation where we are trying to make a decision or a friend asks for advice and the right choice is obvious. Often times the right thing to do is right in front of us we just don’t want to admit it or the right choice means going down a difficult road. This happens often in sales and usually has something to do with us screwing something up and we have to call the client and admit our mistake. Some reps want to hide details or even pass along the blame to a “corporate” mistake.
Doing the right thing should always be the first choice. It isn’t always the easiest route and it isn’t always the most comfortable choice, but it should always be the choice. When you know the right thing to do but you don’t do it then you bring in a whole new set of issues and problems. It’s almost like opening Pandora’s box. Then once the box is open you realize it would have been easier to just do the right thing from the beginning.
So here’s my policy…always do the right thing no matter what. People will have more respect for you in the end.